At Worldonomics (www.worldonomics.in), we strive to ensure our customers are satisfied with our [services/digital products/subscriptions]. Please read this policy carefully to understand your rights and our processes regarding cancellations and refunds.
1. Cancellation Policy
- Services/Subscriptions: You may cancel your subscription or service request at any time through your account dashboard or by contacting us at info@incoc.in
- Timing: Cancellations will take effect at the end of the current billing cycle. We do not offer pro-rated refunds for the remaining period of an active subscription.
- Processing: Once a cancellation request is received, no further charges will be applied to your payment method.
2. Refund Policy
We offer refunds under the following specific conditions:
- Duplicate Payments: In the event of a technical error resulting in a duplicate charge, the extra amount will be refunded in full.
- Service Non-Delivery: If we fail to deliver the promised service or digital access within [e.g., 48-72 hours] of payment, you are eligible for a full refund.
- Digital Products: Due to the nature of digital content (e.g., reports, courses, or premium data), refunds are generally not provided once the content has been accessed or downloaded, unless there is a proven technical defect.
3. Refund Process
- Request: To request a refund, please email info@incoc.in with your Order ID and the reason for the request.
- Approval: All refund requests are subject to verification. We will notify you of the approval or rejection of your refund within [e.g., 5-7] business days.
- Timeline: Once approved, the refund will be processed and automatically applied to your original method of payment (via Razorpay).
- Credit Period: It typically takes 5 to 7 working days for the refund to reflect in your bank account or card statement, depending on your financial institution.
4. Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company or bank, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [Insert Support Email].
5. Contact Us
If you have any questions about our Cancellation and Refund Policy, please contact us:
- Email: info@incoc.in
- Phone: +91 8506060306
- Address: 30/121, Street No. 6A, Vishwas Nagar, Delhi 110032